Developing a Good Relationship with Your Loss Adjuster: Tips to Follow

Developing a Good Relationship with Your Loss Adjuster: Tips to Follow


The process of filing an insurance claim and getting it approved can be overwhelming, especially when it comes to property damage. It can be challenging to determine the extent of the damage, the repairs necessary, and the cost of restoration. That’s where loss adjusters come in. They are insurance professionals who investigate and assess the damage for the insurance company. But dealing with loss adjusters can be tricky. It is essential to establish a good relationship with them to make the whole process smoother and less stressful. Here are some tips to help you develop a good relationship with your loss adjuster.


1. Be Cooperative

The first and most crucial tip is to be cooperative with your loss adjuster. Keep in mind that they are only doing their job, which is to assess the damage and file an accurate report for the insurance company. Help them in their investigation by providing them with all the necessary information, including photographs, videos, and documentation. Answer all their questions truthfully and to the best of your knowledge. Be open to their suggestions and recommendations, and work with them to develop a viable and feasible plan to restore your property.

2. Stay Professional

It is also essential to maintain a professional and courteous attitude towards your loss adjuster. Avoid getting angry or frustrated, even if the process takes longer than expected or if you’re not satisfied with their initial report. Keep in mind that they are not your enemy and that a good relationship can work both ways. By treating them with respect and dignity, you can establish a solid foundation for future collaborations, which can help expedite the claim process.

3. Be Patient

Another tip is to be patient. Insurance claims can take time, and loss adjusters have other clients to attend to. Avoid being pushy or demanding because it may undermine the trust they have in you. Instead, let them do their job and trust them to provide you with a fair and accurate report. If you disagree with their findings, express your concerns calmly and respectfully, and work together to find a solution that works for both parties.

4. Follow-Up

Once the investigation is complete, make sure to follow up with your loss adjuster regularly. Ask for updates on the claim process and stay informed about the progress. If there are any delays or issues, be understanding and work together to resolve them as quickly as possible. Keeping in touch with your loss adjuster can help you stay up-to-date with the process and provide you with peace of mind during what can be a stressful time.

5. Hire a Public Adjuster

Finally, if you feel that the insurance company is not offering you the compensation you deserve, consider hiring a public adjuster. A public adjuster is an independent insurance professional who represents you and advocates for your interests. They can assess the damage, create a detailed estimate, and negotiate with the insurance company to provide you with the maximum compensation possible. A public adjuster can also provide you with valuable advice and guidance throughout the process.



Developing a good relationship with your loss adjuster is crucial if you want to ensure a smooth and stress-free insurance claim process. By following the tips outlined above, you can establish trust, cooperation, and professionalism with your loss adjuster, which can help you achieve a successful outcome. Remember, a good relationship works both ways, and by treating your loss adjuster with respect and dignity, you can develop a relationship that benefits both parties. If you need assistance of a loss adjuster in Orlando, FL with filing an insurance claim, contact the experts at Ultra Property Damage today for a free consultation.

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