Tips for Dealing with Difficult Adjusters

Tips for Dealing with Difficult Adjusters


Insurance companies exist to protect us in case of unexpected damages to our homes, vehicles, or other investments. It is usually a smooth process where you file a claim, an adjuster comes out to assess the damage, and you receive a fair payout to cover the cost of repairs. However, what happens when the adjuster you are dealing with is difficult to work with or simply uncooperative? Here are some tips for dealing with difficult adjusters.


Be Prepared

Before the adjuster comes out, make sure you are prepared with all the necessary documents and information. Take pictures and videos of the damage, have receipts and quotes for repairs, and be ready to answer any questions they may have. By being prepared, you show the adjuster that you are knowledgeable and serious about your claim.

Keep a Record

During the process, keep a detailed record of all interactions you have with the adjuster, including phone calls and emails. Write down the date and time, who you spoke with, and what was said. This will protect you in case of any discrepancies down the road and show that you are organized and proactive.

Be Assertive

Don't be afraid to stand up for yourself if you feel like the adjuster is not treating you fairly. Ask questions, request explanations, and provide evidence to support your claim. Be courteous but firm, and make it clear that you are determined to receive a fair settlement.

Understand Your Policy

Know your policy inside and out and be aware of your rights as a policyholder. If you feel like the adjuster is not following the terms of your policy, speak up and request a copy of the policy to review. Understanding your policy will make you more confident and prepared during the claims process.

Hire a Public Adjuster

If you find that you are still struggling to get a fair settlement, consider hiring a public adjuster to represent you. A public adjuster is an insurance claims adjuster who advocates for the policyholder in appraising and negotiating a property damage claim. They work exclusively for you, not the insurance company, and can help you receive a fair and just settlement.



Dealing with a difficult adjuster can be a frustrating and stressful experience, but it's important to remain calm, organized, and assertive. By being prepared, keeping a record, understanding your policy, and hiring a public adjuster if necessary, you can increase your chances of receiving a fair payout to cover the cost of repairs. Remember, always stand up for yourself and don't be afraid to fight for what you deserve. Ultra Property Damage is a reputable public adjusting firm that has helped many homeowners with property claims in Orlando, Florida. They're ready to assist you with a free consultation. Get in touch with them today.

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