What to Do When the Insurance Company Declines Your Claim

What to Do When the Insurance Company Declines Your Claim


Filing an insurance claim can be a daunting process, but the relief it provides is invaluable. However, there may come a time when your claim is denied, and all you are left with is confusion and disappointment. When this happens, you have the right to ask your insurance company why they declined your claim. Doing so can give you clarity and direction on what steps to take next. In this blog, we will discuss the importance of asking for an explanation when your insurance company declines your claim and what you can do about it if you disagree with their decision.


1. Understand the Reason for Denial

The first step is to find out why your claim was denied. Most insurance companies will provide an explanation in writing, outlining the reason why they denied your claim. Some common reasons include policy exclusions, insufficient coverage, policy limits, and missed deadlines. Make sure you understand the reason for denial, so you can address it directly.

2. Validate the Insurance Company's Decision

Before you start disputing the insurance company's decision, make sure you validate their decision. Review the policy contract, terms and conditions, and any other relevant documents to ensure that the insurance company followed the policy guidelines when assessing your claim. If you find any discrepancies or contradictions, seek the help of a public insurance claims adjuster.

3. Gather Evidence to Present Your Case

If you disagree with the insurance company's decision, you can present your case with facts, evidence or arguments. Gather any relevant information such as proof of damages, estimates, photos, witness statements, and medical records. If you have any questions or are unsure how to present your case, seek the help of a public insurance claims adjuster.

4. Write a Formal Complaint

When presenting your case, write a formal complaint to your insurance company. Be clear, concise, and factual in your complaint. State the reason for your complaint and provide all the relevant information to support your position. Your complaint should include your policy number, claim number, and a specific request for resolution.

5. Engage a Public Insurance Claims Adjuster in Central Florida

If you have trouble navigating through the claims process, seeking the help of a public insurance claims adjuster can make a significant difference. A public adjuster can help evaluate your claim accurately, prepare a detailed case, and negotiate with your insurance company on your behalf. They will ensure that your interests are well protected and that you receive the settlement you rightfully deserve.



If your insurance company denies your claim, it is essential to take action and seek the help of a public insurance claims adjuster promptly. Do not hesitate to ask for an explanation and validate the insurance company's decision. Ensure that you gather all the necessary evidence and present your case in a professional and factual manner. With the right information and support, you can be confident that your claim will receive the attention it deserves. Contact Ultra Property Damage today for a free consultation.

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